Privacy Policy

Last Updated: October 28, 2026

At MarketYHot, we value your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place orders, use our shopping services, or contact our team.

1. Who We Are

MarketYHot is a Canada-based online retailer offering fashion accessories, personal shopping services, lifestyle products, personalized gifts, and pet-related products.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Personal and Contact Information

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Account information, where applicable

Order Information

• Products purchased

• Order history and transaction details

• Shipping preferences

• Payment status

• Customer service communications

Customization Information

For personalized products, customers may provide photographs, names, messages, design instructions, and other information necessary to fulfill their orders.

Technical Information

Our website and service providers may collect information such as IP addresses, browser type, device information, website activity, and cookie identifiers.

Payment Information

Payments are processed through the payment service providers offered at checkout. We may receive transaction confirmations and limited payment details needed for order administration, but we do not ordinarily receive complete payment card numbers from these providers.

3. How We Use Personal Information

We use personal information to:

• Process purchases and payments.

• Fulfill and ship orders.

• Prepare customized products.

• Communicate about personal shopping requests.

• Respond to inquiries and customer support requests.

• Detect fraudulent or unauthorized transactions.

• Maintain and improve website functionality.

• Meet legal, tax, accounting, and regulatory obligations.

• Send marketing communications where permitted by law.

We collect and use information only for identified, appropriate purposes and subject to applicable consent requirements.

4. Personalized Products and Customer Images

When customers upload images or personal information for customized products, this information is used to prepare, produce, and deliver their requested products.

We may share the necessary customization details with production and fulfillment partners acting on our behalf.

We do not use customer-submitted photographs for public advertising, social media posts, or promotional displays without the appropriate permission.

Customers should only submit images and information they have the right to use.

5. Sharing Information with Service Providers

We may share personal information with service providers when reasonably necessary to operate our business.

These may include:

• E-commerce platform providers, including Shopify.

• Payment processing providers.

• Shipping and logistics companies.

• Product sourcing and fulfillment partners.

• Customization and manufacturing partners.

• Website hosting, technical support, and security providers.

• Customer service and marketing providers.

We do not sell customer contact lists to third parties.

Some service providers may process or store information outside Canada, where different privacy laws may apply.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support shopping-cart functionality, maintain website security, remember preferences, analyze website usage, and support advertising where enabled.

Some cookies are necessary for essential website operations, while others may be optional and subject to applicable consent requirements.

You may be able to manage cookie preferences through our website's privacy controls or your browser settings.

Available choices depend on your location and the privacy features enabled on our website.

7. Marketing Communications

We may send promotional emails or other commercial messages where we have obtained the consent required by applicable law or where another lawful basis for sending them applies.

You can unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting us.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional messages about your orders.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, and disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet legal obligations, resolve disputes, maintain financial records, and protect our business.

Customer-submitted customization materials are retained only as long as reasonably needed for production, customer support, and legitimate recordkeeping purposes.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable requirements.

10. Your Privacy Rights

Depending on applicable law and your location, you may have rights to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate information.

• Withdraw consent for certain uses of your information.

• Request deletion of personal information where applicable.

• Ask questions about our privacy practices.

• Make a complaint to an appropriate privacy authority.

Certain requests may be limited by legal retention requirements or other lawful exceptions.

To submit a privacy request, please contact [Privacy Contact Email].

We may need to verify your identity before processing certain requests.

11. International Customers

MarketYHot may serve customers outside Canada.

Personal information may be processed in Canada or other countries where our service providers operate.

Where applicable, additional privacy rights and requirements may apply under the laws of the customer's jurisdiction.

12. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without any required parental or guardian authorization.

If you believe a child has submitted personal information without appropriate authorization, please contact us.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the independent privacy practices of those websites. Customers should review their privacy notices before sharing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, technology, or legal obligations.

The latest version will be posted on our website with its effective date.

Where legally required, we will provide additional notice or seek consent for material changes.

15. Contact Us

For privacy questions or requests, contact:

MarketYHot Privacy Contact

Email: info@marektyhot.com